Frequently Asked Questions

General Information & Pricing

Why is IlmaaPure different from standard cheap reverse osmosis systems? +

While standard systems focus solely on filtration, often stripping water of everything good, IlmaaPure focuses on restoring balance. Standard cheap units can leave water acidic and flat-tasting, while IlmaaPure systems are designed for superior results:

  • Healthy Minerals: Unlike basic RO systems that produce "dead" water, our systems remineralise the water with Calcium and Magnesium for better taste and health.
  • Efficiency: Cheap units often waste excessive amounts of water during filtration. IlmaaPure systems are engineered for high efficiency and lower environmental impact.
  • Certified Safety: We use only high-quality, certified components. You get the peace of mind of a system installed and maintained by local experts, not just a box off the shelf.

Invest in quality that lasts. Talk to us about the difference.

I would like to receive more information about ilmaaPure products +

Contact Our Experts

Do you want to improve the water quality in your home or business? Fill out our form and we will get back to you as soon as possible.

You can also request a free water analysis here to find the best solution for your needs!

Where Can I Find the Prices for ilmaaPure Products? +

Since every water source is different, we don't offer generic pricing. Once you contact us, we will carry out a free water analysis to assess your specific needs. Afterwards, we will provide you with our best offer for the most suitable product.

Get in touch now to receive your personalised solution!

Water Quality & Taste

How can I get better-tasting water from my home tap? +

With our ilmaaPure purification systems, you can transform your tap water into pure, great-tasting water. We offer customised solutions such as reverse osmosis and microfiltration systems, designed to remove impurities, odours, and unwanted tastes, ensuring superior water quality directly in your home.

Ready to taste the difference? Book your free water analysis today.

My water tastes like chlorine! What can I do? +

The chlorine taste in water is often due to chemical treatment used for disinfection in public water systems. To solve this issue, you can rely on ilmaaPure purification systems, such as our microfiltration or reverse osmosis units.

These systems are specifically designed to effectively remove chlorine and other substances that alter the taste of your water, making it purer and more enjoyable to drink.

Say goodbye to chemical tastes—reach out to our team for a solution.

My water has a bad odour! What can I do? +

A bad odour in water can be caused by organic substances, metals, or chemical treatments in the water supply. To eliminate this issue, ilmaaPure purification systems are designed to remove the substances responsible for unpleasant smells, ensuring fresh, clean, and pleasant water for everyday use.

Discover the ideal solution to eliminate odors from your tap.

Can filtered water affect the preparation of food or beverages? +

Yes, water is a key ingredient that can make all the difference in the kitchen. Beverages like tea and coffee, as well as dishes such as pasta, cakes, pizza, bread, and even ice, rely heavily on the quality of the water used. Water with impurities or unpleasant tastes can alter the flavour and compromise the final outcome of your recipes.

With the pure water produced by our ilmaaPure purifiers, you eliminate impurities, odours, and off-flavours, allowing the authentic taste of your ingredients to shine. Ask our experts how to transform your kitchen experience.

How can I know if the water in my home is safe to drink? +

Although the water supplied by public water systems is strictly monitored to ensure its safety, alterations can occur during its transport through the distribution network. These alterations may result from:

  • Old or poorly maintained pipes and infrastructure;
  • The presence of sediments, heavy metals, or other impurities;
  • Traces of chemical substances such as chlorine or PFAS;
  • Changes in organoleptic properties, such as taste, odour, or colour.

To ensure the quality of the water you consume, it is advisable to carry out a water analysis. With the support of our experts, we can evaluate the condition of the water in your home.

Ensure your family's safety by requesting a free analysis now.

Technical & Health

Does reverse osmosis remove all the salts in water? +

Yes, reverse osmosis is an advanced filtration process that removes nearly all the mineral salts in water, along with impurities, chemical contaminants, and microbiological agents. This ensures extremely pure water, ideal for drinking.

However, completely demineralised water may not be well-balanced for human consumption. For this reason, our ilmaaPure purification systems are equipped with remineralisation cartridges designed to reintroduce essential minerals such as calcium and magnesium. This process not only enhances the taste of the water but also makes it perfectly balanced and healthy.

Want to learn more about healthy hydration? Contact us to discuss our remineralisation systems.

I drink very light bottled water. Can I have the same water from my tap? +

Yes, and even better! The water produced by our ilmaaPure purification systems is superior and safer than bottled water. Thanks to the advanced technology of our systems, such as reverse osmosis and remineralisation, you’ll enjoy light, pure, and perfectly balanced water directly from your tap, at a fraction of the cost of bottled water.

Moreover, bottled water can deteriorate as it is often stored in hot environments or exposed to sunlight. With ilmaaPure, you have the assurance of water that is always fresh, safe, and of the highest quality.

Find out how to get premium water straight from your tap!

If I purchase an ilmaaPure system, can I stop buying bottled water? +

Absolutely! With an ilmaaPure system, you can completely eliminate the need to buy bottled water. Our purification systems provide pure, light, and safe water, perfect for drinking, cooking, and preparing beverages like tea and coffee.

In addition to saving money, you’ll avoid waste and pollution caused by plastic bottles. Plus, you’ll always have access to superior quality water that is fresh and free from contaminants, without worrying about storage or transportation issues.

Make the sustainable choice today—let's get you started.

Do I need a lot of space under my sink? +

Not at all. Modern ilmaaPure systems are designed to be compact and space-saving. We have various models that fit neatly under most standard kitchen sinks, leaving you plenty of room for your cleaning supplies and other items.

If you have a particularly small space, send us a photo of your setup and we can recommend the perfect model.

How long does installation take? +

Installation is quick and non-intrusive. Our professional technicians can typically install a standard domestic system in about 1 to 2 hours. We handle everything from connection to testing, ensuring your kitchen is left clean and tidy.

Schedule your installation slot with our team.

Commercial & Professional

If I install a tap water system in my hotel/restaurant/bar, can I sell the water? +

Yes, it is absolutely possible to sell water dispensed from a tap system in your business, provided that legal requirements at both national and European levels are met.

Regulations in Malta

According to Legal Notice 17 of 2009, it is permitted to serve and sell potable water, provided it meets the safety and quality standards required for human consumption.

European Regulations

At the European level, Directive (EU) 2020/2184 governs the quality of water intended for human consumption. It establishes strict criteria to ensure that drinking water is safe and encourages the use of systems that reduce single-use plastic in commercial establishments.

Quality Assurance with ilmaaPure

Brian Azzopardi Ltd guarantees maximum transparency and safety by providing certification issued by an accredited Maltese laboratory. This certification confirms the quality of water filtered through ilmaaPure systems.

We also recommend clearly communicating to your customers the origin and treatment of the water served, showcasing your commitment to quality and sustainability.

For more information on legal compliance, contact our commercial team.

Services & Maintenance

What is included in the Installation Service? +

As specialists in water purification, our experts provide a highly professional service, ensuring that every system is configured for top performance.

Our technical team takes care of every detail:

  • Site assessment: We identify the ideal position to optimise efficiency.
  • Precise installation: We ensure perfect compatibility with your existing water network.
  • Comprehensive testing: We verify functionality and reliability.
  • Personalised training: We provide detailed instructions on use and maintenance.

Receive support from dedicated experts—book your installation today.

What is included in the Maintenance Service? +

Regular maintenance is essential to ensure the optimal performance and longevity of your water treatment systems. Our services include:

  • Filter inspection and replacement: Ensuring peak performance.
  • System sanitisation: Preventing bacteria build-up.
  • Technical component checks: Verifying all system parts.
  • Technological upgrades: Integrating improvements to keep your system state-of-the-art.

Keep your system in excellent condition by scheduling your maintenance visit.

How much does maintenance for a reverse osmosis system cost? +

The cost depends on the specific configuration and the volume of water produced.

  • For domestic use: Maintenance typically costs around €140 per year (includes filter replacement and check-up).
  • For professional use: Calculated based on volume and system requirements.

Contact us for a personalised quote tailored to your usage.

How does the Consultation process work? +

Not sure which product is right for you? Our experts are here to provide you with personalised, no-obligation advice. We will assess your needs, analyze your local water quality, and explore the benefits of each system with you.

We’ll guide you step by step to find the ideal solution. Let's start the conversation!

Can’t find the information you’re looking for? Get in touch with our experts and we’ll do our best to get back to you as soon as possible.